3rd day...

its my 3rd day at Philips..
not the 1st week..
its my last 3rd day..
meaning..
i will leave in two days time..
suddenly feel very restless..
cos..
tired.......
feel like slping..

there was a time when i oso did tt..
i was resting..
almost fell aslp..
and i answered a call..
and while listening to the customer..
i almost fell aslp..
i listen to her..
and i was closing my eyes..
''nodding'' away..
and suddenly she '' hello?''
then i ''yah''
aahaha..
then i try to keep myself awake..
and liten to wat she's got to complain..
hahaha..

today..
again..
feel like slping..
sian..................

even more sian..
to spend $$ on eating..
oreadi spend quite alot liao..
$150..
almost half gone liao..
all not on things that i want to buy..
i haven buy shirt n pants and skirt..

sian...
well..
okie........
i will earn more money.
got lobang mus look for mi wo!!!!

do u realli wan mi to walk away?

how many people had asked..
by walking away..
does it solve ur problem?
no..
it jus makes you leave your problem unattended..
and gives you more time..
however..
the longer u drag..
the deeper it hurts..

how many people had asked..
do you realli wan mi to jus walk away like tt?
and you didn't get an answer?
how do you feel??
sad?
disappointed?
angry?

for mi..
i felt..
my heart breaking..
but i know..
without an answer..
its means..
it is not a no..
i know..
that its jus that..
.........
u know?

so..
next time..
just tell okie?

no matter hu you are..
no matter hu you are toking to..
guys and gals..
do not miss the chance of giving an answer ..
it might just hurt a person..
it might just be a scar forever..
it might.. just bring a crack to your relationship with that person..
and you will regret..
for not answering..
and its too late..
if you regret..

do u know?

how well do u know ur partner?
give yourself a test..

wat is the color she likes?
wat is the item she favours most?
wat is the insect she fears most?
wat is the drink that will send her to bed?
wat is the action u do that will melt her heart?
wat is the thing that you do that hurts her most?
wat is the place she will like to live at?
wat is the drama that makes her cry her eyes out?
wat is the song that makes her keep repeating the disc?
wat is the movie that makes her drain in her imagination?
wat is the present from you that makes her becomes the sweetest ger?
wat is the job that makes her jump from her seat and spit fire?
who is the person that makes her heart skip a beat?
who is the person that makes her heart stop beating totally?

sorry.. i am trying on my posting of photos.. there is abit of problem.. 

sorry.. i think got the wrong setting.. so.. cant see.. this might be better.. 

i wonder.. is it my 1st day of school?? or OUR 1st day of school? hmm.. or is .. school re-oen? haha.. i also not sure.. maybe.. the one standing next to mi can give mi some information.? ahaha.. now like nowadays.. sch reopen is just a chore.. sooo horrible.. and soo scary.. everyone wans to run away from the truth.. but.. just.. SMILE! like the photo.. mus keep a positive heart and mindset.. so you will be much more happier if school starts.. =P okie?? hahaah 

dun trust them..

after i worked at philips..
i find that..
its quite interesting to answer phone calls..
though quite pai chek at times..
but..
u will find it a realli very interesting..
and unforgettable..
and valuable..
experience..

cos not alot of people can get to work in the call centre..
of a service centre..
normally will be sales..
but how will a customer behave in a shop?
not as terrible as through a phone?

they can scream and shout at u in the phone..
anw..
u wouldn't know who they are..
even if you know their particulars..
you have not seen them..
so they are not afraid..
and evennn..
if you know how they look like..
they are not scared as well..
because..
u cannot do anything to them wat..

so..
customer will just scold you..
threaten you..
1. wait for lawyer letter.
2. look out for press release of complain of philips..
3. get the retailer to refund them the money of the item
4. complain to manager or whoever
5. do not buy philips anymore.
6. spread news to ppl that philips is bad

well..
this are the common threats..
u think we scared??
sorry..
we are NOT at all!!
u kow why?
we are not in the wrong..

so.. now..
as a phone operator..
i think..
next time when i am a customer..
i will behave better than those customers i encountered..
i will be much better..
i wouldn't be as nasty..
unless their attitude and tone is horrible..
jus like J*C..
horrible service..

do not scold and scream at the operators..
or even the front counter ppl who serve you guys..
they are doing their jobs..
its all set..
by the PHILIPS..
they are only dong their part..
and following the rule..
DO NOT make life difficult for them..
you will regret..
one day.. if you are in that position..
u will regret and regret and regret..

no matter..
is wat company..
wat issue..
give them chance to do their part..
dun not scream and shout..
and make a fool out of yourself..
in the end..
you are just a stupid customer who make noise..
you are only presenting the ugly side of yourself..
a good customer..
a well-behaved customer..
will talk nicely..
even if he is unhappy..
you can be angry..
you can be abit loud and harsh..
but not that way..
and..
if you are really the victim..
we DO understand..
and will really try our best to help u..
do not be a nasty customer..
u think u scream n shout ..
we will scared and make things fast and give u everything..
you are totally WRONG!
we are unable to speed up things ..
well..if we have to ship in anything for u..
how can we speed up things?
you are jus killing your own cells..by being so angry for nothing..
you think we will give you everything..
No..
because you are not cooperating..

so..
the morale of this blog..
is..
be a nice customer..
keep cool even if you bought a new set and it is faulty..
be nice..
understand the workers' position.
you are also working for others..
you are not higher or more capable than him/her
without them.. you will have the faulty set to yourself forever..
so..
be nice..
be understanding..
they will do their best and seek for a best solution for you..

God's call...

there was a altar-call..
on Sunday..
during service..
in the middle of the songs..

it was God's call..
for us to turn back to him..
becos God knows..
how our hearts feel..
wat our mind thinks..

He knows..
that how is our spiritual life..
He knows..
that how is our relation with Him..
He knows..
basically everything..

no one can escape from His eyes..
no one can escape from His ears..
no one can escape from His hands..
no one can escape from His kingdom..

because..
not only Heaven is His kingdom..
the whole universe...
is His property..

unless u can find somewhere..
that is far away..
which i think tt's impossible..

so..
turn back to Him..
is the only choice..
and its the BEST solution..
because..
no one can help u..
except..
GOD..

so..dun try to run away..

christmas

hihi..
whoever read this will be booked for christmas..
haha..
so..
u MUS comecomecome!!
cos we will be having special celebration for the christmas eve..
my cell group will be in chrage of tt day's service..
sufern's cell group will be performing..
whao...

we are all involved..
thanK God..

so.. everyone is invited..
U..
mus come wo..
it will be a wonderful night for all of us..

come n celebrate with us..
u will not regret..
but u will regret..
for not coming..
haha..
trust mi..
trust GOD..

understanding?

how can guys be understanding?
how can guys know how a ger feels?
how can guys think for a ger's feeling?
how can guy understand a ger's thinking?
how can guys know wat is a ger thinking?
how can guys know wat is a ger feeling?

they will not know..
unless the ger tells.
they will not know..
unless the ger do something..
they will not know..
unless the ger cries..
they will not know..
unless the ger leavse him finally..

they will never know..
becos they never put in the effort..
they will never know..
becos they never take the ger's words seriously..
they will never know..
becos they never observe the hint the gers had shown..
they will never know..
becos they never notice the change of the behaviour of the ger..

when the ger finally cries..
when the ger finally confronted him..
when the ger finally leave him..
then he will know..
that he had never heard the sound..
of the ger's heart breaking..

the reason..
the excuse..
the explanation..
is always the same..

the ger never tell him so..
the ger never explain to him..
the ger never show it..
its always the ger's fault..

true/false..
its up to u to choose..

but..
y does a guy..
choose not to leave other gers..
but leave his ger..

n y does a ger..
choose to leave her frens..
but not to leave her boy..

y does a guy...
choose not to leave other gers..
to make his ger leave him?

y does a guy..
choose not to leave other gers..
to hurt his ger..
and make his ger..
had to leave him..
why is tt so?

why does a guy..
choose not to leave other gers..
when his ger had told him to do so..

why does a guy..
choose not to listen to his ger's cry..
and force his ger to leave him at the end..

why??
is it..
due to ..
his..
not understanding?

infd cust to zap dop..

tis is another line which we haf to type in our jobsheet..
infd cust to zap dop else charges apply..
it means..
to inform the customer to photocopy the receipt/tax invoice..
if not we will charge them for the repair..
but..
u think every customer will do that??
mostly..
becos its under guaranty..
but.. of cos..
there are some who will not produce the documents..
and after the technician had repaired for them..
they came back..
we will haf to contact the customer to chase for the documents needed..
but some of them..
will not give.
u will even have difficulty contacting them..
they will jus hang up ur cal..
blah blah..

sometimes.. we do tt to our God as well..
rite?
we are supposed to produce something for Him..
but..
wat happen?
we ran away..
we push away everything..
we will drift away..
we will purposely run away..
we dun wan to give the thing we promised..
after God had done everything for us..
is this the way we should do that??
i dun think so..

wel..
we should keep our promise rite??
yes..
so..
when God gave u something..
and u promised to give Him something..
(when he nv realli ask for.. He has everything)
but u offered to give something..
then u should give..

job no.718969

tis is the job no used in our service centre where we always give to our customer..
of cos each n everyone of them get a different number..
currently is 719***..
last time was 609***..
whao.. so many job no.s were given out..
ahha.. meaning.. alot of customers lah.
(but alot under guaranty.. so oso no use)

wat is my job. no ??
when we give our job no to each n every customer..
they will call back to ask for details of wat happen to their products..
then we will haf to check our record and tell them accordingly..
but of cos..
there are times that we cant tell them..
cos we are lack of information..
then we will haf trouble liao..
ahha..
becos customer will make noise..
customer will complain..
when we never get back to the customer..
but..
actually.. is becos we need time..
sometimes..
is only when the customers called in to make noise..
then we will be able to know tis person's exist..
we will then look at their case more seriously..
and we will then speed up our job..
and we will of cos..
fulfil their requests..

do u think..
hu are these customers??
u find them irritating??
yes..
but..
this is their right..
this is their determination..
dun say those ridiculous wan..

put tis into another situation..

if we are the customers..
and the operator is God..
how will u think?
should we behave like the customer??
i think so..
i think God wouldn't find us irritating..
instead..
God will like us to behave like tt..
pester Him..
tell Him wat u want..
make it serious..
make it a big issue to Him..
pester Him every second..
and its is then He will look at it more seriously..
and He will fufil ur request..
why do u think we shld behave like tt?
why does we haf the right to do so?
becos..
He has given the right..as a son/daugher..
jus like..
they are the customers.. they buy from us..
theirs is a 1 to 3 years warranty..
ours.. is a life time warranty..
tt's the difference..
we believe in God..
jus like they believe in Philips..
sometimes they called.. they complain..
that how come things turned out to be this way..
they will not trust Philips anymore..
this is how to tok to God sometimes..
u ever experience??

well..
this is how i look this thing in a different point of view..
i should be like the customer..
who believe in Philips..
and get everything repaired..
jus like how God always repair our situation for us..

remember this..
God is a LIFETIME WARRANTY...

whoo.. tt was the 2nd semester.. when we went back school for CDI project.. seems like a year ago..hmm... smile .. tt time we are still able to smile.. not like after tt.. before holiday starts.. i dun think i was able to smile.. 

hehe..long ago photo.. can u tell which is mi and which is my sister?? 

The beginning of love
is to let those we love be perfectly themselves a
nd not twist them with our own image
otherwise, we love only the reflection of ourselves we find in them?
The happiest people don't necessarily have the best of everything...
they just make the most outof everything that comes their way
The best kind of friend is the one you can sit on a porch with
never saying a word and then walk away
feeling like that was the best conversation you've had
Don't go for looks -- it can deceive
Don't go for money -- even wealth fades away
Go for someone who makes you smile
because only a smile makes a dark day seem bright
Happiness lies for those who cry, those who hurt
those who have searched and those who have tried
For only they can appreciate the importance
of the people who have touched their lives
Love is when you take away the feeling
the passion and the romance...
and you find out you still care for that person
Love comes to those who still hope even though they've been disappointed
those who still believe, even though they have been betrayed
and those who still love even though they've been hurt before
Maybe God wants us to meet a few wrong people
before meeting the right one
so that when we finally meet the right person
we should know how to be grateful for that gift
It hurts to love someone and not be loved in return
But, what is the most painful is to love someone and
never find the courage to let the person know how you feel
The brightest future will always be based on a forgotten past ...
you can't go on in life until you let go of your past failures and heartaches
Giving someone all your love is never an assurance that they'll love you back!
Don'texpect love in return, just wait for it to grow in Their hearts
But, if it doesn't, be content it grew in yours
There are things that you would love to hear
butyou never hear it from the person you want to
Don't be deaf to hear it from the person who say sit with their heart
When you were born, you were crying and everyone around you was smiling
Live your life so that when you die, you are smiling and everyone around you is crying
When one door of happiness closes, another opens
But often wel ook so long at the closed door
that we don't see the one which has just been opened for us
Always put yourself in the other's shoe
If you feel that it hurts you
it probably hurts the other person, too
A sad thing about life is when you meet someone who means a lot to you...
only to find out in the end
that it was never meant to be and you just have to let go
It takes a minute to have a crush on someone...
an hour to like someone...
a day to love someone...
but it takes a lifetime to forget someone
Love starts with a smile,
develops with a kiss and
ends with a tear

guys.. take note

When a girl cries it doesnt mean she's weak..
If a girl cries in front of u..
it means that she couldnt take it anymore
If u take her hand, she would stay with u for the rest of ur life
If u let her go, she couldnt go back to being herself anymore
A girl wont cry easily
except in front of the person whom she loves the most
she becomes weak
A girl wont cry easily, only when she loves u the most
she puts down her ego
Guys, if a girl cries bcoz of u
please hold her hands firmly
coz she's the one who is willing to stay with u 4 for the rest of ur life
Guys, if a girl cries bcoz of u
please dont give her up, maybe bcoz of ur decision,
u ruin her life
When she cries rite in front of u
when she cries bcoz of u,Look into her eyes
Can u see n feel the pain n hurt she's feeling
Think.Which other girl have cried with pure sincerity
In front of u, AND bcoz of u
She cries not because she is weak
She cries not bcoz she wants sympathy or pity
She cries,Because crying silently is no longer possible
the pain, hurt n agony have bcome too big a burden to be kept inside
Guys, Think about it, If a girl cries her heart out to u
And all because of u,Its time to look back on wat u have done
Only u will know the answer to it
Do consider it
Coz one day,It may b too late for regrets
It may b too late to say "i m sorry"...
***You may regret it for the rest of ur life
Maybe in ur life,she's the only one who loves u the most
Remember this lesson before its too late...

real truth about gers..

gossip isnt a sin. its an art.
we arent ashamed to cry.
we must go to the bathroom in groups
we have this thing called feelings.
* dont hurt them. *
we dont wake up looking pretty. it takes time and effort.
*sometimes is just never quite enough.*
we need girls nights OFTEN.
we hold grudges and we never forget the things you say to us that hurt.
it doesnt matter who dumped who or why.
whenever we see an ex with another girl, it always bothers us.
not because were not over you, but because we know we used to be that girl.
makeup can hide so many things,
like puffy eyes from crying to huge scars from a broken heart
never ever ask a girl what she weighs;
or imply anything about her weight being too much or too little.
just don`t do it.
never ask a girl if shes being so bitchy cause of PMS...
cause other things annoy us...duh
as much as we say we didnt like u that much...we did
girls notice every little thing so be careful what you say and do
our eyes are located in our heads. not our chest or butt.
when youre not looking in our eyes, WE KN0W.
we get a feeling in our gut when things are wrong (seriously true)
sometimes we trust you because we want to even when we know you are lying,
and it hurts

ahha..taken from Friendster bullentin board..
not bad leh?? hahaa..
u agree???

waking up early..

working cant be late...
studying cant be late...
attending concert cant be late...
attending function cant be late...

i was late for work quite a few times..
took a long time to make up lah.. hehe..

but i guess..
now i wun be late loh..
i would be early..
becos i know..
i will haf to be early..
for myself..
and for someone else..

therefore, i will try to be an early bird...
to catch the early bus..
so that i wun be late..
and wun make myself and someone else gan qiong..

but of cos i wun be that early everyday..
i think..
alternate ba..
hehe..
quite tiring if wake up so early everyday..
dun worry...
i WUN be late..
and
you oso WUN be late..

=)

becoming a beta person..

hw to become a beta person??
going through training???
attending courses??
totally controlling ur whole personality??
or..
hmm...
actually..
i suppose..
is through all the happy and unhappy things u had gone through..
not only the tough road that u had walked by..
the joy u had been through oso helped..
if we all haf to go through pains and tears..
to become a beta person..
then we mus be a super bad person..
am i rite???
hhee...

mistake..

made a huge mistake..
played like shit on Sunday..
hai..
blame myself only..
but..
i had get over it..
so.....
i will try my best again next time..
well..
eveyrone will make mistake rite??
hu dare to say they had nv made mistake?
so..
jia you wo!!
YANSHAN!!!!!!!!!!!
hahahaha...
i abit siao siao today...
hheehe...
sorry...
today very good mood..
hehehe...
MUACKZZZ!!! haaha....
gagagaga..

mistake..

made a huge mistake..
played like shit on Sunday..
hai..
blame myself only..
but..
i had get over it..
so.....
i will try my best again next time..
well..
eveyrone will make mistake rite??
hu dare to say they had nv made mistake?
so..
jia you wo!!
YANSHAN!!!!!!!!!!!
hahahaha...
i abit siao siao today...
hheehe...
sorry...
today very good mood..
hehehe...
MUACKZZZ!!! haaha....
gagagaga..